Terms & conditions

When will I receive my order?
All items are made to order, therefore please allow 10-14 days to receive your order.

What happens if I want to cancel an order?
We try to ensure the shortest possible delivery time, so unfortunately it is not always possible to cancel your order.
Expenses are incurred once an order is placed with us including artwork production, ordering of materials, and placement of orders with vendors which are subject to their cancellation or restocking policies and charges. If an order is cancelled once placed, Andyswoodshed reserves the right to charge for artwork fees, restocking costs and any other expenses incurred by us between the time we received your payment and the cancellation request was received.

If you are unhappy with your order please contact us within 14 days of recite . As we provide personalised goods, however, we cannot accept returns unless we have made a mistake or the items are faulty.

Please be aware The Distance Selling Regulations Act of 2000 does not apply to "personalised goods or goods made to a consumer's specification".

Please be careful to check product size information before ordering.
On every product there is accurate sizing information for that item under the ‘Sizing information’